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Customer and Users of Digital Payments

  • Climate finance
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    • Technology and FinTech
Balancing Financial Integrity with Financial Inclusion: The Risk-Based Approach to “Know Your Customer”

Posted: March 13, 2016

Author:

Balancing Financial Integrity with Financial Inclusion: The Risk-Based Approach to “Know Your Customer”

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Financial Inclusion, Financial Integrity, Know Your Customer, KYC, Mobile Money, Regulation, Risk, Risk-Based Approach

Recourse in Digital Financial Services : Opportunities for Innovation

Posted: January 8, 2016

Author: CGAP

Recourse in Digital Financial Services : Opportunities for Innovation

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Digital Customer Services, Digital Financial Services, Innovation, system design

ICT in Agriculture: Connecting Smallholders to Knowledge, Networks, and Institutions

Posted: November 8, 2015

Author: World Bank

ICT in Agriculture: Connecting Smallholders to Knowledge, Networks, and Institutions

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Categories : Agriculture, Customer and Users of Digital Payments

Tags : Agriculture, digitalisation, Small Holder Farmers

Why Don’t Farmers Use Cell Phones to Access Market Prices? Technology Affordances and Barriers to Market Information Services Adoption in Rural Kenya

Posted: November 8, 2015

Author: Sarah Corley

Why Don’t Farmers Use Cell Phones to Access Market Prices? Technology Affordances and Barriers to Market Information Services Adoption in Rural Kenya

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Categories : Agriculture, Customer and Users of Digital Payments

Tags : Agriculture, Mobile Phones, Small Holder Farmers

Kenya Financial Diaries Shilingi Kwa Shilingi – The Financial Lives of the Poor

Posted: October 14, 2015

Author:

Kenya Financial Diaries Shilingi Kwa Shilingi – The Financial Lives of the Poor

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Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Customer Perspectives, Financial Inclusion, financial lives of the poor

The Microfinance Industry Needs an Infrastructure Fix: Summary of Findings and Recommendations

Posted: July 26, 2015

Author: Centre for Financial Inclusion

The Microfinance Industry Needs an Infrastructure Fix: Summary of Findings and Recommendations

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Credit, Financial Services, Microfinance, Microfinance Institutions

Doing Digital Finance Right: The Case for Stronger Mitigation of Customer Risks

Posted: July 8, 2015

Author: CGAP

Doing Digital Finance Right: The Case for Stronger Mitigation of Customer Risks

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Consumer Risk, Consumers, digital finance, financial harm, Regulation, Responsible Digital Finance, Risk Management

Empower the Customer to Choose and Use Financial Services

Posted: June 23, 2015

Author: CGAP

Empower the Customer to Choose and Use Financial Services

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Consumer Protection, Customer Research, Customers, Empowerment, Financial Services

Opinion Paper on exploring the Digital Customer Services Interface

Posted: June 13, 2015

Author:

Opinion Paper on exploring the Digital Customer Services Interface

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Collaboration, DCSI, Developer Ecosystems, Digital Customer Services, Digital Customer Services Interface, Industry Collaboration

Six Randomized Evaluations of Microcredit: Introduction and Further Steps

Posted: January 1, 2015

Six Randomized Evaluations of Microcredit: Introduction and Further Steps

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Development, micro credit

Cheaper, Faster, Better? A Case Study of New Technologies in Cash Transfers from the Democratic Republic of Congo

Posted: December 31, 2014

Author: Mercy Corps

Cheaper, Faster, Better? A Case Study of New Technologies in Cash Transfers from the Democratic Republic of Congo

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Categories : Customer and Users of Digital Payments, Humanitarian and digital social payments

Tags : Cash and voucher assistance, CVA, Democratic Republic of Congo, e-vouchers, humanitarian, Mobile Money

Unlocking Finance for Growth: Secured Transactions Reform in Pacific Island Economies

Posted: September 12, 2014

Unlocking Finance for Growth: Secured Transactions Reform in Pacific Island Economies

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Credit, Pacific, Security

Immigrants From Latin America and Africa Squeezed as Banks Curtail International Money Transfers

Posted: August 18, 2014

Author:

Immigrants From Latin America and Africa Squeezed as Banks Curtail International Money Transfers

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Categories : Customer and Users of Digital Payments, International Remittances

Tags : International Remittances, Migrants, Money Transfer Services, Regulation

Microfinance: Access Africa – Closing the Gap

Posted: August 4, 2014

Author:

Microfinance: Access Africa – Closing the Gap

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Financial Inclusion, micro credit, Micro-Insurance, Microfinance, Village Savings and Loan Associations

Using the Progress Out of Poverty Index in Agricultural Value Chains: A Case Study in Kenyan Tea

Posted: February 28, 2014

Author: Sustainable Food Laboratory

Using the Progress Out of Poverty Index in Agricultural Value Chains: A Case Study in Kenyan Tea

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Categories : Agriculture, Customer and Users of Digital Payments

Tags : agriculture value chain, Kenya, sustainability

Working with Markets and Cash Standard Operating Procedures and Guidance Notes

Posted: November 17, 2013

Author: Sarah Corley

Working with Markets and Cash Standard Operating Procedures and Guidance Notes

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Categories : Customer and Users of Digital Payments, Humanitarian and digital social payments

Tags : Cash and voucher assistance, CVA, humanitarian, humanitarian programs, oxfam, Standard Operating Principles

Why Is Voluntary Financial Education So Unpopular? Experimental Evidence from Mexico

Posted: June 4, 2013

Author: World Bank

Why Is Voluntary Financial Education So Unpopular? Experimental Evidence from Mexico

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Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Financial Education, Financial Inclusion, financial literacy

MicroSave India Focus Note 96 Poverty Measurement: Challenges and Benefits

Posted: July 3, 2012

Author: Microsave Consulting

MicroSave India Focus Note 96 Poverty Measurement: Challenges and Benefits

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Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Financial Inclusion, Impact and Measurement, Poverty

Global Standard-Setting Bodies and Financial Inclusion for the Poor Toward Proportionate Standards and Guidance

Posted: November 13, 2011

Author: Global Partnership for Financial Inclusion

Global Standard-Setting Bodies and Financial Inclusion for the Poor Toward Proportionate Standards and Guidance

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Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Branchless Banking, Consumer Protection, Digital Money, Financial Inclusion, International Standards, Mobile Money, Proportionality, Regulation, SSB, Standard Setting, Standard Setting Body

Migration and Development: Perspectives from the South

Posted: January 5, 2009

Author:

Migration and Development: Perspectives from the South

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Categories : Customer and Users of Digital Payments, International Remittances

Tags : Development, Economic Development, Economy, International Remittances, Remittances

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We provide customised learning bundles for corporate clients, allowing organisations to design a learning journey that aligns with their strategic objectives. Choose from our range of digital finance courses to create a customised programme that meets your team’s unique needs and goals. Digital Frontiers also offers Digital Learning Solutions. By bridging global learning standards with local realities, we build customised digital learning courses and programmes that align with our clients’ development priorities and speak meaningfully to learners’ contexts.

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