Living on Little, by Julie Zollmann, illuminates the many deep and overlooked ways that scarcity…
Kenya
Impact of the COVID-19 Pandemic on CICO agents in Kenya
Microsave’s latest research on the impact of the COVID 19 on CICO agents in Kenya…
Case study: The Future of Government-to-Person (G2P) Payments: Innovating for Customer Choice in Kenya
In 2018, Kenya’s Ministry of Labour and Social Protection launched the newest phase of its…
Financially Underserved Kenyans and Their Market Potential: A segmentation Study
This segmentation study identifies Kenyans whose financial needs are not adequately met by the solutions…
The Human Account
The Human Account is a public information resource and tool aimed at enabling better design…
Unlocking Smallholder Insights for Financial Service Providers
Driving financial inclusion necessitates that we introduce changes in the very architecture of the financial…
Making Digital Credit Truly Responsible: Insights from analysis of digital credit in Kenya
Seven years since the launch of the first digital credit offering in Kenya, this analysis…
Making digital credit truly responsible- Insights from analysis of digital credit in Kenya
Digital credit is instant, automated, and remote, providing borrowers with quick access to short-term loans.…
Inclusive Finance? Headline Findings from FinAccess 2019
Kenya aims to become a middle-income country by 2030, delivering a high quality of life…
Micro-entrepreneurs in the Platform Era
This research by FiDA involved talked to 27 micro-entrepreneurs in Kenya about how they use platforms…
Data in FSP Decision Making. Findings From Six African Countries.
Insight2Impact partnered with FSD Africa and Oxford Policy Management, and they conducted an online survey…
Making digital credit truly responsible
This video from Microsave gives a brief highlight of what we have learned so far…
Africa’s digital platforms and financial services: An eight-country overview
Explore i2i’s latest research on Digital Africa, the platform economy and associated financial services. This focus…
Insights as to how to engage women farmers in digital financial services
This infographic from Mercy Corps gives six insights as to how to engage women farmers in digital…
The ICAEW Economic Update: Quarterly Economic Forecast
ICAEW produce quarterly economic forecasts and insights for global regions for those in the finance…
The role of insurance for development
DFID, World Bank, FSDA and Cenfri partnered to conduct research to explore how and if…
A Digital Credit Revolution Insights from Borrowers in Kenya and Tanzania
Digital credit has expanded rapidly in both Kenya and Tanzania, yet there is limited evidence…
Finding the Best Fit: One Acre Fund’s integration of digital tools in Kenya
This case study from USAID is part of a series highlighting the integration of digital…
Crop Insurance, an Idea Worth Seeding
Across sub-Saharan Africa, small farmers are the bedrock of national and regional economies—unless the weather…
Remittance Markets in Africa
A substantive literature suggests that migration generates benefits for migrants, the host societies, and the…
International Remittances and Financial Inclusion in Sub-Saharan Africa
This paper from the World Bank uses survey data, including about 10,000 households in five…
Competition in Mobile Financial Services Lessons from Kenya and Tanzania
Mobile financial services (MFS) are the main drivers of financial inclusion in many developing countries;…
Enabling Mobile Money Policies in Kenya: Fostering a Digital Financial Revolution
This case study from the GSMA traces the early stages of mobile money development in…
M-PESA Case Study
M-PESA was the first product of its kind to be introduced in Kenya and is…
Enhancing Customer Engagement and Experience of Microinsurance in Africa
This presentation from CGAP explores using human centered design techniques to figure out how to…
Two steps back: How low income Kenyans think about and experience risk in their pursuit of prosperity
The climb out of poverty is seldom a smooth one. Life rarely bestows good fortune…
Business Primitives: Enabling Payment Lifecycles through Software
This paper by Ignacio Mas defines ‘business primitives’ as low-level operations from which higher-level, more…
Why Doesn’t Every Kenyan Business Have a Mobile Money Account?
The contribution of mobile payments (and in particular M-PESA) in Kenya to strengthening family/social networks…
Bridges to Cash: The Retail End of M-PESA
M-PESA is a remarkably successful mobile payments system launched in Kenya three years ago. Users…
Three Keys to M-PESA’s Success: Branding, Channel Management and Pricing
M-PESA, a mobile-phone based electronic payments system, has been adopted by 8.5 million Kenyans in…
Branchless and Mobile Banking Solutions for the Poor: A Survey of the Literature
This paper by Ignacio Mas and others reviews the growing literature that has spawned around…
Enhancing the Growth of Plastic Cards in Kenya
Use of credit and debit cards in Kenya has grown substantially over the years with…
Bridging the Gap: The Business Case for Financial Capability
This paper is an attempt to begin to survey the evidence base on the scope…
Cash Lite: Are We There Yet?: Rethinking the Evolution of Electronic Payments in Kenya Based Evidence in the Kenyan and South African Financial Diaries
While momentum has been growing behind digital payments in advanced economies for decades, movement in…
Payment APIs: What, Why, and for Whom? An Introduction to Payment Interfaces & the Kenyan Market
Open Application Programming Interfaces (APIs) are a necessary component of a robust digital ecosystem, and…
Privacy and Security Concerns Associated with Mobile Money Applications in Africa
The rapid adoption of mobile money use in Africa raises concerns regarding the privacy and…
Lost in Intermediation: How Excessive Charges Undermine the Benefits of Remittances for Africa
This paper by the Overseas Development Institution makes the case for putting remittances at the…