Login
  • Facebook
  • Twitter
  • LinkedIn
  • Courses
    • Go Back
    • English Courses
    • French Courses
    • Focus Areas
      • Go Back
      • Digital Finance
      • Digital Health
      • Gender
      • Inclusive Digital Economies
      • Regulation
      • Supervision
      • Other
  • Programmes
    • Go Back
    • Advancement Programme: Inclusive Digital Finance Policy and Regulation
    • Advancement Programme: Inclusive Digital Payments
    • Advancement Programme: Innovation for Inclusive Finance
    • Specialist Programme: Certified Digital Finance Practitioner
  • Workshops
    • Go Back
    • Frontiers Intensive Workshop: Introduction to DPI
    • Customised Virtual Workshops
    • Customised In-Person Workshops
  • Continued Professional Development
    • Go Back
    • The League of Digital Finance Professionals
    • The League of Gender Equality Changemakers
    • Communities of Practice
    • Webinars and Podcasts
  • Blog
  • Contact Us

Customer and Users of Digital Payments

  • Climate finance
  • Customer and Users of Digital Payments
    • Agriculture
    • Customer needs and HCD
    • Financial inclusion
    • Gender
    • Humanitarian and digital social payments
    • International Remittances
    • Microfinance credit savings and insurance
    • MSME's
    • Risk and Risk Management
  • Regulation of Digital Financial Services
    • AML-CFT
    • Consumer protection
    • Cybersecurity
    • RegTech
    • Regulation and Payment System Governance
  • Technology and Operational Enablers
    • AI & big data
    • Collaboration business models and managing change
    • Cryptocurrency & blockchain
    • Digital identity
    • Digital Money and payments
    • Ecosystem & Interoperability
    • Mobile money & mobile technology
    • Technology and FinTech
Mystery Shopping for Financial Services

Posted: August 5, 2016

Author: CGAP

Mystery Shopping for Financial Services

Read More

Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Customer Perspectives, Customer Research, Customers, Financial Services, Mystery Shopping, Technical Guide

Health and Microfinance: Leveraging the Strengths of Two Sectors to Alleviate Poverty

Posted: August 5, 2016

Author:

Health and Microfinance: Leveraging the Strengths of Two Sectors to Alleviate Poverty

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : financial security, meaningful impact, Microfinance

The Connectors Project- MasterCard

Posted: August 5, 2016

Author: The Mastercard Foundation Partnership for Finance in a Digital Africa

The Connectors Project- MasterCard

Read More

Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Connectors, Digital Banking, Financial Inclusion, Influencers, Mastercard

Using Behavioral Science

Posted: August 5, 2016

Author: CGAP

Using Behavioral Science

Read More

Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Behavioral Science, Customer Research, Financial Management, India, Microentrepreneurs, Philippines, Qualitative Research

Learning from Customer Centricity in Other Industries

Posted: August 4, 2016

Author: CGAP

Learning from Customer Centricity in Other Industries

Read More

Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Customer Centricity, Customer Research, Customers, Digital Financial Services

Understanding Demand, Driving Innovation: Smallholder Households and Financial Services

Posted: August 4, 2016

Author: CGAP

Understanding Demand, Driving Innovation: Smallholder Households and Financial Services

Read More

Categories : Agriculture, Customer and Users of Digital Payments

Tags : Digital Financial Services, Financial Innovation, Small Holder Farmers

Two steps back: How low income Kenyans think about and experience risk in their pursuit of prosperity

Posted: August 4, 2016

Author:

Two steps back: How low income Kenyans think about and experience risk in their pursuit of prosperity

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Credit, Financial Diaries, financial lives of the poor, Health, Investment, Kenya, Money Management, Poverty, Risk, Savings

Exploring Business Pathways to Digital Financial Inclusion: Early Indications from a Field Visit to Ghana and Tanzania

Posted: August 3, 2016

Author: David Porteous

Exploring Business Pathways to Digital Financial Inclusion: Early Indications from a Field Visit to Ghana and Tanzania

Read More

Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Financial Inclusion, Ghana, Microfinance, Mobile Banking, Mobile Money, Mobile Payments, Savings, Tanzania

Searching for Metaphors of Household Financial Management

Posted: August 3, 2016

Author: Ignacio Mas

Searching for Metaphors of Household Financial Management

Read More

Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Financial Inclusion, Financial Management, Financial Planning, Mobile Banking, Mobile Money, Money Management

Savings for the Poor: Banking on Mobile Phones

Posted: August 3, 2016

Author: Ignacio Mas

Savings for the Poor: Banking on Mobile Phones

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Branchless Banking, Financial Access, Financial Inclusion, Financial Services For the Poor, Microfinance, Savings

The Early Experience with Branchless Banking

Posted: August 2, 2016

Author: Ignacio Mas

The Early Experience with Branchless Banking

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Branchless Banking, Electronic Payments, Financial Services For the Poor, Microfinance

Evidence on Child and Youth Savings

Posted: July 26, 2016

Author: Innovation for Poverty Action

Evidence on Child and Youth Savings

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Financial Education, Financial Inclusion, FINCA, Ghana, Savings, Savings Account Design, Uganda

Effect of Income Timing and Structure on Consumption and Savings Behavior in Malawi

Posted: July 26, 2016

Author: Innovation for Poverty Action

Effect of Income Timing and Structure on Consumption and Savings Behavior in Malawi

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Behavioral Design, Financial Inclusion, Malawi, Savings

A Well-Timed Nudge

Posted: July 26, 2016

Author: Innovation for Poverty Action

A Well-Timed Nudge

Read More

Categories : Agriculture, Customer and Users of Digital Payments

Tags : Agriculture, Farming, Fertilizer, Financial Inclusion, Innovation, Savings and Fertilizer Initiative, Small Holder Farmers

Why digital payments are not replacing cash

Posted: July 15, 2016

Author: Cenfri

Why digital payments are not replacing cash

Read More

Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Cash, Customer Perspectives, Customers, Financial Inclusion, Lesotho, Malawi, Mozambique, Myanmar, Payments|||payments, Swaziland, Thailand

Why bank account access is not translating into usage

Posted: July 15, 2016

Author: Cenfri

Why bank account access is not translating into usage

Read More

Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Customer Perspectives, Customers, Financial Inclusion, Lesotho, Malawi, Mozambique, Myanmar, Swaziland, Thailand

Making Access to Financial Services Possible (MAP)

Posted: July 15, 2016

Author: Cenfri

Making Access to Financial Services Possible (MAP)

Read More

Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Cenfri, Customer Perspectives, Customers, Financial Inclusion, Lesotho, Malawi, Mozambique, Myanmar, Swaziland, Thailand

Scaling Digital Financial Services: Go-To-Market Lessons from Two Microfinance Institutions in Uganda

Posted: June 23, 2016

Author:

Scaling Digital Financial Services: Go-To-Market Lessons from Two Microfinance Institutions in Uganda

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Digital Financial Services, Microfinance Institutions, Operational Enablers, Uganda

The Emerging Global Landscape of Mobile Microinsurance

Posted: June 23, 2016

Author: CGAP

The Emerging Global Landscape of Mobile Microinsurance

Read More

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Financial Services For the Poor, Micro-Insurance, Mobile

Design Kit: The Field Guide to Human-Centered Design

Posted: June 23, 2016

Author:

Design Kit: The Field Guide to Human-Centered Design

Read More

Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Human-Centered Design, Toolkit

  • 1
  • 2
  • 3
  • …
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35

Customised Learning

We provide customised learning bundles for corporate clients, allowing organisations to design a learning journey that aligns with their strategic objectives. Choose from our range of digital finance courses to create a customised programme that meets your team’s unique needs and goals.

Digital Frontiers also offers Digital Learning Solutions. By bridging global learning standards with local realities, we build customised digital learning courses and programmes that align with our clients’ development priorities and speak meaningfully to learners’ contexts.


Contact Us

Footer

Delivering learning experiences for Digital Frontiers

  • Facebook
  • Twitter
  • LinkedIn
  • Menu
    • Home
    • Courses
    • Programmes
    • Workshops
    • Contact Us
  • Continued Professional Development
    • The League of Digital Finance Professionals
    • The League of Gender Equality Changemakers
    • Communities of Practice
    • Blog
  • Terms and Conditions
  • Data Protection Policy