To understand more about the impact on and the role of these providers, CFI, in…
Innovation
Promoting Digital and Innovative SME Financing
Access to finance is a critical barrier for SMEs to start, sustain and grow their…
The Hidden Pitfalls of Digitalisation
This chapter of BIO’s digital survey looks at risks digital innovation could pose for financial…
Remittances and Financial Inclusion: “Sending Money Home” in the COVID Era
CFI spoke with the United Nations Capital Development Fund (UNCDF) about the explosive growth of…
MSME Finance Gap Data
Micro, Small and Medium Enterprises (MSMEs) are one of the strongest drivers of economic development,…
Innovation Ecosystems
Innovations of all kinds contribute to greater economic growth, and tech innovations, in particular, can…
Fintech Toolkit: Smart Regulatory and Market Approaches to Financial Technology Innovation
This toolkit presents novel regulatory and market approaches policymakers, regulators, and development professionals can adopt…

Regulating Financial Services in an Era of Technological Disruption
Financial regulators are challenged to respond to the innovation opportunities presented by financial technology (fintech).…
The Human Account
The Human Account is a public information resource and tool aimed at enabling better design…
Fintech Development and Regulatory Frameworks in Indonesia
This paper from the ABDI Institute showcases the growth as well as the challenging factors…
Pathways to Prosperity: 2019 Rural and Agricultural Finance State of the Sector Report
The last three years have seen a rapid acceleration in technology-driven innovation, which has powered…
Payments Innovation: Finding Payments’ 2020 Hidden Value Today
This podcast from PYMENTS explores the trends and developments expected for 2020 and what disruptions…
Regulating for innovation: an evolving framework
This focus note from Cenfri aims to equip regulators with a decision framework that illustrates…
Inclusive Fintech 50: White Paper on findings
Fintech investment is booming. In 2018, a record USD 111.8 billion was invested in fintech,…
FinTech: The Experience So Far
The Bali Fintech Agenda (BFA) was approved last year by the IMF and World Bank Group.…
A Gender-Inclusive Southeast Asia through Entrepreneurship
This report, commissioned by the Sasakawa Peace Foundation (SPF), and developed by Dalberg Advisors, looks at…
National Payments Corporation of India and the Remaking of Payments in India
The lessons learned from the NPCI success story can be useful for policy makers in financial inclusion…
How Mobile Money Agents Can Expand Financial Inclusion
Boston Consulting Group have put together an interesting article outlining how agent networks have made…
A Regulatory Diagnostic Toolkit for Digital Financial Services in Emerging Markets
Digital financial services (DFS) are growing at a rapid rate and provides the opportunity to…
Satellite Environmental Information and Development Aid: An Analysis of Longer-Term Prospects
This report is an analysis of the longer-term prospects for expanding the use of satellite-based…
FinTech ecosystem playbook
The FinTech ecosystem playbook gives you a panoramic view of a FinTech ecosystem in emerging…
The future of FinTech and financial services: what’s the next big bet?
As a result of debates and discussion, the insights gathered were placed into the following…
Fintech, Inclusive Growth and Cyber Risks: Focus on the MENAP and CCA Regions
Financial technology (fintech) is emerging as an innovative way to achieve financial inclusion and the…
Open banking How to flourish in an uncertain future
Research shows that the threat to the traditional banking business model is real. But while…
How Fintech is Reaching the Poor in Africa and Asia: A Start-Up Perspective
This note produced by IFC explores the way traditional banks and financial technology companies, or…
Digital Identity Interoperability and eInnovation
This case study addresses the issue of Digital ID interoperability, specifically in the internet context.…
Digital banking: from revolution to evolution
Against a backdrop of heightened regulation, the burden of legacy IT and a plethora of…
Making Blockchain Real for Customer Loyalty Rewards Programs
Customer loyalty and engagement can make or break companies, and as such, rewards programs represent…
The World FinTech Report 2017
Backed by a survey of more than 8,000 customers in 15 countries, as well as…
Cashless society in China
This podcast on how digital payments adoption is rapidly increasing in China and how platforms…
The future of financial infrastructure: An ambitious look at how blockchain can reshape financial services
The transformation of the financial services industry is top-of-mind for everyone in the field and…
Payment Mechanisms and Anti-Poverty Programs: Evidence from a Mobile Money Cash Transfer Experiment in Niger
Cash transfers have become an increasingly important component of social protection policies in both developed…
Innovations in retail payments
Over the past decade, many innovations in retail payments have emerged. These may affect the…
Innovation in Financial Services: The Elastic Innovation Index Report
By assessing innovation inputs (or capabilities), as opposed to innovation outputs (new products or new…
A Well-Timed Nudge
A small “nudge” at the appropriate time was as powerful as a heavy subsidy—and may…
The impact of API maturity on the Financial Inclusion agenda
This paper contextualizes the value of ‘open’ and ‘mature’ APIs and what that means. It…
Why Open APIs Matter: Tech Partnerships Power Development
If you’re one of the millions of people who use their mobile to send money…
The Great Competition and Innovation Deficit
In this thoughtful and provocative blog post, Ignacio Mas lays down a series of challenges…
Modelo Perú: A Unique Approach to Financial Inclusion
Peru is well regarded internationally for having a well-developed formal financial sector. However, more than…
Scaling Mobile Money
Retail payment systems require scale to get off the ground and struggle to grow incrementally,…
Mobile Payments Go Viral: M-PESA in Kenya
M-PESA is a small-value electronic payment and store of value system that is accessible from…
Innovation and Disruption in U.S. Merchant Payments
The U.S. merchant payments landscape is undergoing a period of rapid, technology-driven change. Mobile, online…
Product Innovations on Mobile Money
This paper conducts a thorough review of the state of product development and innovation on…
Alternative Delivery Channels and Technology
This handbook, produced in collaboration with Software Group, aims to help financial institutions successfully implement…
2015 State of the Industry Report on Mobile Money
This report focuses on the state of the mobile money sector and industry trends, covering:…
Global Trends in Large Value Payments
Globalization and technological innovation are two major forces affecting the financial system and its infrastructure.…
Recourse in Digital Financial Services : Opportunities for Innovation
This case highlights the importance of an efficient customer recourse system. Recourse systems can help…