The Early Experience with Branchless Banking

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance


Author: Ignacio Mas

Branchless banking has great potential to extend the distribution of financial services to poor people who are not reached by traditional bank branch networks; it lowers the cost of delivery, including costs both to banks of building and maintaining a delivery channel and to customers of accessing services (e.g., travel or queuing times). Ignacio Mas explores the potential of branchless banking in this paper.