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Ecosystem & Interoperability

Posted: Jan 8, 2016

Author: IFC

Achieving Interoperability in Mobile Finacial Services: Tanzania Case Study

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Categories : Ecosystem & Interoperability, Technology and Operational Enablers

Tags : Digital Financial Services, Disruption, Interoperability, Mobile Financial Services

Customer needs and HCD

Posted: Jan 8, 2016

Author: CGAP

Recourse in Digital Financial Services : Opportunities for Innovation

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Digital Customer Services, Digital Financial Services, Innovation, system design

Regulation and Payment System Governance

Posted: Dec 21, 2015

Author: Cleo Turner

Digital Financial Services Regulatory Handbook

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Categories : Regulation and Payment System Governance, Regulation of Digital Financial Services

Tags : assessment, Digital Financial Services, Financial Inclusion, Financial Innovation, Regulation

Digital identity

Posted: Dec 17, 2015

Author: David Porteous

Minding the Identity Gaps

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Categories : Digital identity, Technology and Operational Enablers

Tags : Digital ID, Digital Identity, Identification, Identity, Privacy, Security, Trust

Mobile money & mobile technology

Posted: Nov 18, 2015

Author: GSMA

Code of Conduct for Mobile Money Providers

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Categories : Mobile money & mobile technology, Technology and Operational Enablers

Tags : Digital Financial Services, Mobile Money, Mobile Money Accelerator, mobile money agents

Agriculture

Posted: Nov 8, 2015

Author: World Bank

ICT in Agriculture: Connecting Smallholders to Knowledge, Networks, and Institutions

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Categories : Agriculture, Customer and Users of Digital Payments

Tags : Agriculture, digitalisation, Small Holder Farmers

Agriculture

Posted: Nov 8, 2015

Author: Sarah Corley

Why Don’t Farmers Use Cell Phones to Access Market Prices? Technology Affordances and Barriers to Market Information Services Adoption in Rural Kenya

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Categories : Agriculture, Customer and Users of Digital Payments

Tags : Agriculture, Mobile Phones, Small Holder Farmers

Financial inclusion

Posted: Oct 14, 2015

Author: Cleo Turner

Kenya Financial Diaries Shilingi Kwa Shilingi – The Financial Lives of the Poor

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Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Customer Perspectives, Financial Inclusion, financial lives of the poor

Ecosystem & Interoperability

Posted: Sep 28, 2015

Author: GSMA

Operational Guidelines for Interoperability: A Customer-centric Approach

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Categories : Ecosystem & Interoperability, Technology and Operational Enablers

Tags : Customer, Customer Centricity, Interoperability, Mobile Money

Regulation and Payment System Governance

Posted: Sep 8, 2015

Author: CGAP

Supervision of Banks and Nonbanks Operating through Agents

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Categories : Regulation and Payment System Governance, Regulation of Digital Financial Services

Tags : Consumer Protection, Financial Access, Financial Inclusion, Policy, Regulation and Supervision

AI & big data

Posted: Sep 4, 2015

Author: Cleo Turner

Introduction to Machine Learning

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Categories : AI & big data, Technology and Operational Enablers

Tags : machine learning

Microfinance credit savings and insurance

Posted: Jul 26, 2015

Author: Centre for Financial Inclusion

The Microfinance Industry Needs an Infrastructure Fix: Summary of Findings and Recommendations

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Credit, Financial Services, Microfinance, Microfinance Institutions

Customer needs and HCD

Posted: Jul 8, 2015

Author: CGAP

Doing Digital Finance Right: The Case for Stronger Mitigation of Customer Risks

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Consumer Risk, Consumers, digital finance, financial harm, Regulation, Responsible Digital Finance, Risk Management

Customer needs and HCD

Posted: Jun 23, 2015

Author: CGAP

Empower the Customer to Choose and Use Financial Services

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Consumer Protection, Customer Research, Customers, Empowerment, Financial Services

Customer needs and HCD

Posted: Jun 13, 2015

Author: Cleo Turner

Opinion Paper on exploring the Digital Customer Services Interface

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Collaboration, DCSI, Developer Ecosystems, Digital Customer Services, Digital Customer Services Interface, Industry Collaboration

Microfinance credit savings and insurance

Posted: Jan 1, 2015

Six Randomized Evaluations of Microcredit: Introduction and Further Steps

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Development, micro credit

Humanitarian and digital social payments

Posted: Dec 31, 2014

Author: Mercy Corps

Cheaper, Faster, Better? A Case Study of New Technologies in Cash Transfers from the Democratic Republic of Congo

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Categories : Customer and Users of Digital Payments, Humanitarian and digital social payments

Tags : Cash and voucher assistance, CVA, Democratic Republic of Congo, e-vouchers, humanitarian, Mobile Money

Ecosystem & Interoperability

Posted: Sep 13, 2014

Author: afi

Mobile Financial Services Accessing Levels of Interoperability

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Categories : Ecosystem & Interoperability, Technology and Operational Enablers

Tags : Financial Inclusion, Framework, Industry Collaboration, Interoperability, Mobile Financial Services, Self-Assessment

Microfinance credit savings and insurance

Posted: Sep 12, 2014

Unlocking Finance for Growth: Secured Transactions Reform in Pacific Island Economies

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Credit, Pacific, Security

International Remittances

Posted: Aug 18, 2014

Author: Cleo Turner

Immigrants From Latin America and Africa Squeezed as Banks Curtail International Money Transfers

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Categories : Customer and Users of Digital Payments, International Remittances

Tags : International Remittances, Migrants, Money Transfer Services, Regulation

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