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Customer needs and HCD

Posted: June 13, 2015

Author: Cleo Turner

Opinion Paper on exploring the Digital Customer Services Interface

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Categories : Customer and Users of Digital Payments, Customer needs and HCD

Tags : Collaboration, DCSI, Developer Ecosystems, Digital Customer Services, Digital Customer Services Interface, Industry Collaboration

Microfinance credit savings and insurance

Posted: January 1, 2015

Six Randomized Evaluations of Microcredit: Introduction and Further Steps

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Development, micro credit

Humanitarian and digital social payments

Posted: December 31, 2014

Author: Mercy Corps

Cheaper, Faster, Better? A Case Study of New Technologies in Cash Transfers from the Democratic Republic of Congo

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Categories : Customer and Users of Digital Payments, Humanitarian and digital social payments

Tags : Cash and voucher assistance, CVA, Democratic Republic of Congo, e-vouchers, humanitarian, Mobile Money

Ecosystem & Interoperability

Posted: September 13, 2014

Author: afi

Mobile Financial Services Accessing Levels of Interoperability

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Categories : Ecosystem & Interoperability, Technology and Operational Enablers

Tags : Financial Inclusion, Framework, Industry Collaboration, Interoperability, Mobile Financial Services, Self-Assessment

Microfinance credit savings and insurance

Posted: September 12, 2014

Unlocking Finance for Growth: Secured Transactions Reform in Pacific Island Economies

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Credit, Pacific, Security

International Remittances

Posted: August 18, 2014

Author: Cleo Turner

Immigrants From Latin America and Africa Squeezed as Banks Curtail International Money Transfers

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Categories : Customer and Users of Digital Payments, International Remittances

Tags : International Remittances, Migrants, Money Transfer Services, Regulation

Microfinance credit savings and insurance

Posted: August 4, 2014

Author: Cleo Turner

Microfinance: Access Africa – Closing the Gap

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Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

Tags : Financial Inclusion, micro credit, Micro-Insurance, Microfinance, Village Savings and Loan Associations

AML-CFT

Posted: June 29, 2014

Author: Cleo Turner

Developing and Implementing AML/CFT Measures Using a Risk-Based Approach for New Payments Products and Services

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Categories : AML-CFT, Regulation of Digital Financial Services

Tags : AML_CFT, Anti-Money Laundering, DFS implementation, Regulation

Consumer protection

Posted: June 13, 2014

Author: afi

Mobile Financial Services Consumer Protection in Mobile Financial Services

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Categories : Consumer protection, Regulation of Digital Financial Services

Tags : Consumer Privacy, Consumer Protection, Consumer Risk, Mobile Financial Services, Regulation, Risk

Digital Money and payments

Posted: April 16, 2014

Author: Cleo Turner

How the Future Shaped the Past: The Case of the Cashless Society

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Categories : Digital Money and payments, Technology and Operational Enablers

Tags : Cashless Society, Expectations, Financial Inclusion, payment systems

Agriculture

Posted: February 28, 2014

Author: Sustainable Food Laboratory

Using the Progress Out of Poverty Index in Agricultural Value Chains: A Case Study in Kenyan Tea

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Categories : Agriculture, Customer and Users of Digital Payments

Tags : agriculture value chain, Kenya, sustainability

Collaboration business models and managing change

Posted: February 27, 2014

Author: Cleo Turner

Avoiding Blind Spots in your Next Joint Venture

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Categories : Collaboration business models and managing change, Technology and Operational Enablers

Tags : Business Models, Collaboration, Joint Ventures

Digital identity

Posted: November 17, 2013

Author: Sarah Corley

Identification for Development: The Biometrics Revolution

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Categories : Digital identity, Technology and Operational Enablers

Tags : Biometrics, Digital ID, Digital Identity, Identification, Identity

Humanitarian and digital social payments

Posted: November 17, 2013

Author: Sarah Corley

Working with Markets and Cash Standard Operating Procedures and Guidance Notes

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Categories : Customer and Users of Digital Payments, Humanitarian and digital social payments

Tags : Cash and voucher assistance, CVA, humanitarian, humanitarian programs, oxfam, Standard Operating Principles

Digital Money and payments

Posted: October 16, 2013

Author: Cleo Turner

The Cost of Cash in the United States

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Categories : Digital Money and payments, Technology and Operational Enablers

Tags : Cash, Financial Inclusion, Payment Instruments, Privacy

Regulation and Payment System Governance

Posted: September 16, 2013

Author: Cleo Turner

Developing a Comprehensive National Retail Payments Strategy

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Categories : Regulation and Payment System Governance, Regulation of Digital Financial Services

Tags : payment systems, Retail Payment System, Retail Payments

Ecosystem & Interoperability

Posted: June 13, 2013

Author: CGAP

Interoperability in Electronic Payments: Lessons and Opportunities

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Categories : Ecosystem & Interoperability, Technology and Operational Enablers

Tags : ACH System, Chip and PIN, Citibank, Collaboration, Industry Collaboration, Interoperability, M-PESA, Master Merchant Model, Payment System Interoperability, Paypal, SPEI, Square, Visa

Financial inclusion

Posted: June 4, 2013

Author: World Bank

Why Is Voluntary Financial Education So Unpopular? Experimental Evidence from Mexico

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Categories : Customer and Users of Digital Payments, Financial inclusion

Tags : Financial Education, Financial Inclusion, financial literacy

Regulation and Payment System Governance

Posted: August 20, 2012

Author: World Bank

General Guidelines for the Development of Government Payment Programs

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Categories : Regulation and Payment System Governance, Regulation of Digital Financial Services

Tags : Electronic Payments, Framing Regulatory Issues, Government payments, National Payment Systems, Payments Systems

AI & big data

Posted: August 4, 2012

Author: Cleo Turner

Explaining Big Data

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Categories : AI & big data, Technology and Operational Enablers

Tags : artificial intelligence, Big Data, machine learning

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