Promoting Competition in Mobile Payments: The Role of USSD

Categories : Mobile money & mobile technology, Technology and Operational Enablers


Author: CGAP

This Brief from CGAP outlines why USSD is important for mobile payments and highlights the main types of complaints arising as a result of restricted USSD access for MFS providers. It then explores regulatory issues, including when regulatory intervention may be required, which regulator might be best placed to intervene, and what type of regulation is most appropriate.