Enabling Women’s Financial Inclusion through Digital Financial Literacy

Categories : Customer and Users of Digital Payments, Gender


The last decade has seen a rapid increase in digital and financial inclusion. Thanks to widespread mobile phone ownership and a rise in mobile and agent banking, more people than ever before have bank accounts that they can use in their everyday lives. However, a persistent gender gap in both mobile phone ownership and bank account ownership, which impacts access to digital financial services (DFS), remains in developing economies.

This brief by FinEquity outlines how components of digital finance literacy (DFL) promote digital financial inclusion, while taking into account the challenges to the various DFL enablers, offers a practical guide that helps the community think through the obstacles for the end-user, and provides recommendations to practitioners.