A Phone Can Only Do So Much: Why Mobile Access isn’t Leading to Digital Financial Service Usage Among Women in India

Categories : Customer and Users of Digital Payments, Customer needs and HCD


Author: Microsave Consulting

India has made significant progress in financial inclusion in recent years. However low-income working women are not benefiting from this progress, even when they receive their wages digitally. To better understand why, MSC and HERproject have researched the financial behaviors of female garment workers in India, with support from the Bill and Melinda Gates Foundation.