G20/OECD Policy Guidance on Financial Consumer Protection Approaches in the Digital Age

Categories : Consumer protection, Regulation of Digital Financial Services


Author: Centre for Financial Inclusion

In an increasingly digital environment for financial products and services with the potential to support greater financial inclusion and inclusive growth, the need for effective financial consumer protection is more important than ever. At the same time, the policies and approaches developed and adopted by financial consumer protection authorities need to evolve and adapt in line with the environment. This report explores financial consumer protection in the digital age.