Data in FSP Decision Making. Findings From Six African Countries.

Categories : Collaboration business models and managing change, Technology and Operational Enablers

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Author: insight2impact

Insight2Impact partnered with FSD Africa and Oxford Policy Management, and they conducted an online survey which identified ways Financial Service Providers (FSPs) collect, store and use data. 333 companies from six countries (Ghana, Kenya, Mozambique, Rwanda, Tanzania, and Uganda) replied to the survey. The data was analysed into different types of FSPs (such as banks, MFI, MNOs, FinTech), and overall mobile money providers and FinTechs saw data analytics as being a competitive differentiator and interestingly the challenges faced by all types and size of FSPs were very similar. Download the report here to read more and see the differences and similarities between FSP types.