Cybersecurity and Financial Inclusion: Protecting Customers, Building Trust

Categories : Cybersecurity, Regulation of Digital Financial Services


Author: CGAP

Cyber-threats have become a growing concern in emerging financial markets and are weakening consumer trust and confidence in digital financial services. Industry players and governments in emerging markets are becoming aware of the need to develop regulatory frameworks, industry guidance and supervisory processes. However, cybersecurity requires expertise and resources that are often scarce in developing countries.

This blog series explores cybersecurity trends and challenges within the financial sectors of developing countries. Based on the experiences of cybersecurity initiatives around the world, bloggers offer suggestions for the global development community, financial services providers and industry associations, regulators and supervisors on how to strengthen cyber-resilience and protect customers.