An Introduction to Human-Centered Design: The Design Process

Categories : Customer and Users of Digital Payments, Customer needs and HCD


Author: Cleo Turner

A workshop on Human-Centered Design (HCD) covering an overview of HCD, design thinking for social innovation, a case study on the Clean Team, and optional readings and videos. Human-centered design is about believing you can make a difference, and having an intentional process in order to get to new, relevant solutions that create positive impact. Human-centered design gives you faith in your creative abilities and a process for transforming difficult challenges into opportunities for design.