Using Mobile Technology to Improve Remittances to the Pacific

Categories : Customer and Users of Digital Payments, International Remittances


Author: Nqobile Khumalo

International remittances play a pivotal role in improving the lives of millions of migrants and their families. Digital and mobile money remittances are an essential form of capital inflow for many Pacific Island Countries. However, these services are expensive, often difficult to access and do not contribute sufficiently to financial inclusion within the region.

As a result, a large proportion of the population is underserved and underbanked, making financial inclusion a policy priority in the region. Mobile money can help to achieve this goal by making it easier to access the formal financial system.

This report by the GSMA explores the landscape of cross-border remittances in a number of PICs.