Technology Inequality: Opportunities and Challenges for Mobile Financial Services

Categories : Technology and FinTech, Technology and Operational Enablers

Posted: May 30, 2017

Author: Centre for Financial Inclusion

This report urges regulators and technology providers to continue supporting mobile financial services on feature phones, even as they work to create paths for new-generation services. In fact, feature phone handsets are getting better, cheaper and smarter, and sales are rising. If mobile financial services are to be a force for financial inclusion, we must not prematurely abandon older technologies as we concurrently push to create a smartphone-based future.

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