Policy Model for Digital Identity and Electronic Know Your Customer (e-KYC)

Countries across the world have been upgrading their public infrastructure for better service delivery in the digital era. One of the key developments in many countries is the implementation of a digital identity (ID) system. A major use case for digital ID has been electronic know your customer (e-KYC) processes, leveraging the digital ID system. The advantages of this range from increased efficiency, cost savings, and accelerated financial inclusion in many countries.

The policy model by AFI provides guidance to countries looking to develop or improve their digital ID systems and leverage them for e-KYC. The aim is to enable them to build robust, interoperable, inclusive, and sustainable systems thus contributing to the achievement of financial inclusion goals and inclusive financial integrity.