How to Empower Small Businesses to go Digital and Rebuild

Categories : Customer and Users of Digital Payments, Financial inclusion


Author: Accion

As the recovery from COVID-19 begins, financial inclusion has never been more urgent. Low-income people around the world have lost their jobs or businesses, and the World Bank projects that the pandemic will push 100 million people into extreme poverty. Vulnerable populations direly need financial tools like savings, credit, and insurance to rebuild their livelihoods and build resilience to the challenges of today and those to come.

Accion has uncovered six key strategies that financial inclusion-focused institutions need to keep in mind as they progress down the path of digital transformation. This paper unpacks each strategy through real examples of our implementation experiences across FSP partners.