Electronic Transfers in Humanitarian Assistance and Uptake of Financial Services

This report from The Cash Learning Partnership explores case studies on humanitarian electronic transfer (‘e-transfer’) projects in Ethiopia, Zimbabwe and Bangladesh. The projects delivered cash transfers via mobile money. Each case study examines the extent to which recipients used digital financial services (e.g. money transfers, savings, credit, purchases) through mobile money; the factors that affected recipients’ uptake of these financial services; and considerations for future humanitarian programmes aiming to increase the use of digital financial services among recipients.