Crisis Roadmap for Microfinance Institutions: COVID-19 and Beyond

Categories : Customer and Users of Digital Payments, Microfinance credit savings and insurance

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Author: CGAP

The COVID-19 pandemic is the latest in a series of crises that microfinance institutions (MFIs) around the world have faced in recent decades. This crisis response roadmap is designed to help MFIs navigate the COVID-19 health pandemic and its economic impact, and to provide guidance on recommended practices that are relevant today and for future crises.