Convergence of banking and telecoms

Categories : Collaboration business models and managing change, Technology and Operational Enablers

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Author: Cleo Turner

Telecom operators and retail banks have been converging for years. As remaining barriers vanish and extrinsic factors push further convergence, banks will see increasing competition from telecom operators, which will aggressively enter into financial services, especially in transactional lines of business. This Viewpoint explores the opportunities for competition or co-opetition between these industries that are ready for cross-fertilization.