Banking on Mobiles: Why, How, For Whom

Categories : Mobile money & mobile technology, Technology and Operational Enablers


Author: Ignacio Mas

This paper by Ignacio Mas examines how banks can translate the potential of mobile phones into greater financial access for poor people. Although mobile phone operators have been able to use the mobile phone for mobile remittance and bill payment services in several countries, banks have had little success in using mobile phones as part of a growth or outreach strategy.