An Unlevel Playing Field: Why Small Businesses Face Disadvantages in Digital Commerce – and How Inclusive Tech Innovations Could Help

Categories : Technology and FinTech, Technology and Operational Enablers


Author: Nqobile Khumalo

COVID-19 has been catastrophic for many sectors and surprisingly beneficial for some – but it’s been especially damaging for micro and small enterprises (MSEs), which are losing business and shuttering at rates faster than large businesses. Whereas large businesses have the market share to withstand this disruption and the cash to make adjustments, corner stores and small businesses around the world do not.


This article on NextBillion explores how the business and development sectors are responding to the pandemic.