Terms & Conditions
Date of Last Amendment : 22 February 2018
You agree to the following terms and conditions, as updated from time to time, by clicking the submit button when logging into, or applying to register for, any of the Digital Frontiers Institute (“DFI”) courses. If you have any queries about these terms, please contact us. If you do not agree to these terms, or if you are unable to legally bind yourself to these terms, then you may not register for a DFI course.
1.2. Confirmation of your registration and your access credentials are sent to you once minimum payment for the course has been made, in accordance with our payment conditions.
- Payment Conditions
2.1. Course fees can be paid by credit or debit card, wire transfer or by way of PayPal.
2.2. The price of the course is stated in US Dollars. Course certificates will not be provided to you if any course fees remain outstanding.
2.3. Charges levied by your bank or payment provider for the payment of course fees are for your own account and are your responsibility to pay.
2.4. Please ensure that the full names & surname of the participant as well as the relevant invoice number (to which the payment relates) are submitted as the reference when making payment. DFI will not be held liable if we are unable to locate your payment, and as a result you do not receive your course certificate.
2.5. Individual students
- 2.5.1. DFI must have received full payment at least fourteen (14) days prior to the start of the course in order for your participation in the course to be accepted.
- 2.5.2. Upon request and subject to our approval, you may make use of our payment plan which allows you to pay your tuition in one, two or three instalments as follows:
1 installment (payment in full) 2 weeks prior
2 installments (50/50) 1) 2 weeks prior to start, 2) Middle of the course
3 installments (33/33/33) 1) 2 weeks prior to start, 2) Middle of the course 3) 1 week
before course ends.
DFI reserves the right to suspend your access in case of non-payment in accordance with the payment plan. You will not receive your certificate for the course if any course fees remain outstanding.
- Cancellation and Refund Policy
3.1. Students can request a cancellation/withdrawal and refund of the course fee prior to the start of the relevant course.
3.2 No Refunds of course fees will be processed after the start of a course.
4.1. Please note scholarships are non-transferable nor deferrable. When accepting a scholarship, you fully commit to remaining engaged throughout the course and completing the requirements to receive your certificate.
- Course Participation:
5.1. All course-related documentation is provided in electronic format and can be accessed through our online campus through which course content will be accessed by you (the “Campus”). You will necessarily be required to have access to a computer, or other device, through which you can access the internet in order to participate in the course. You are responsible for ensuring this. English is the language of instruction and administration. We cannot be held responsible for the Campus being inaccessible or inoperable due to unforeseen equipment or technological malfunctions or faults beyond our control, although we will endeavour to address and correct any such interruption of service as quickly as reasonably possible.
5.2. You may receive communication by telephone, email or text message, for course administration and instructional purposes, including reminders of assignments, payments due, or other information related to your registration or these terms.
5.3. You may opt-out of any generic marketing communications that are unrelated to course administration or course instruction, through the supplied opt-out mechanism.
5.4. Upon enrolment, a profile will be set up for you in the Campus. We may suspend your access to the Campus for non-payment of fees, lack of participation or breaking our honor code.
5.5. Except where expressly stated, copyright exists in the HTML, text, graphics, audio clips, video clips, source and/or object code and all other works (including trade marks and names) contained on the DFI websites, including the Campus, or, otherwise provided to students by DFI. No content should be reproduced or distributed without our express permission.
5.6. Deferrals will be considered if you have notified DFI of your intention to defer within the first 3 weeks of the course. Deferrals will be at the discretion of DFI and deferrals do not mean that you qualify for a refund of tuition fees.
5.7. Students who have not logged in or participated within the first 3 weeks of the course will be off-boarded and will not receive a refund of tuition fees.
5.8. Students who have not participated, i.e. have less than 5 points, at the end of 4 weeks of the course, will be off-boarded and will not receive a refund of tuition fees.
5.9. We operate under an Honor Code system for intellectual integrity, which you will find described in the “Grading Policy” in Campus. Students accept that they will familiarise themselves with this code and abide by it.
- Course Participation:
5.10 Your acceptance as a participant in a course is personal to you, and is not transferable.
5.11 You are responsible for keeping your password and user name secure. Any activity that occurs under your account will be attributable to you.
5.12 We do not make any guarantees about the relevance or suitability of the course to you. The course and its content is provided “as is”. We will not, under any circumstances, be liable for any costs, claims or damages that you may sustain or suffer as a result of registering for and/or participating in any course or other service offered by us which is not relevant, suitable or does not meet yours and/or any relevant industry or commercial body’s requirements. Under no circumstances do we guarantee your suitability for a particular course based on the levels of difficulty. We cannot, under any circumstances, be held liable to you for any costs, claims or damages, if after the completion of a course you are not able to obtain employment or a promotion within your chosen field of study, or any other outcome you may believe completing a course will assist you to attain.
6.2. Our courses are delivered to students from many different countries – in recognition of this, we endeavour to process all data in accordance with principles of internationally accepted best practice.