Digital Frontiers

Webinars

ARTICLES

LISTEN NOW: The Journey Towards Open APIs: Insights from work with five DFS providers

In this webinar, Senior CGAP Open API Consultants, Lesley-Ann Vaughan, Paul Reynolds and Aiaze Mitha and Michel Hanouch, Senior Financial Sector Specialist, share their experiences from working with five DFS providers to open APIs over the last three years. The discussions includes insights on the nature of the opportunity, how to get started on this…

Écoutez maintenant: Intelligence Artificielle, Biométrie, Big Data : quels apports dans le développement des services financiers en Afrique ?

Ce webinaire s’inscrit dans le cadre d’une initiative visant à permettre à Digital Frontiers Institute (DFI) d’interagir plus régulièrement avec sa communauté francophone. Ce fut l’occasion pour les trois panélistes invités d’éclairer l’audience sur l’intelligence artificielle, la biométrie, le big data et les défis que ces technologies permettent d’adresser dans l’offre des services financiers en…

LISTEN NOW: People’s Money: Presentation of The Secretary General’s Task Force on Digital Financing of the SDGs final report

This webinar explores the new report, “People’s Money: Harnessing Digitalization to Finance a Sustainable Future”, by the UN Secretary-General’s Task Force on Digital Finance. The report sets out an ambitious, practical Action Agenda. Centrally, it spells out how digital finance can be harnessed in ways that empower citizens as tax-payers and investors in envisaging a…

LISTEN NOW: Kenya’s Huduma Namba: Risks, Responses, and the Fight for Genuine Inclusion

This webinar looks at the response to Kenya’s transition to “Huduma Namba” and establishes the need to address exclusion in digital transitions, highlight policy recommendations, and inspire greater use of legal empowerment strategies towards inclusive digital identity in practice. Our two expert panelists leading the webinar are Laura Goodwin,  Director of the Citizenship Program at…

LISTEN NOW: State of Aadhaar – A People’s Perspective

A decade after the launch of Aadhaar, this webinar looks at a resident’s perspective on India’s national digital ID – in what ways has Aadhaar empowered or excluded them? To what extent do they trust and use the identification system? In which aspects is it serving them well or poorly—or not at all? These are…

Écoutez maintenant: Les banques digitales et les néo-banques en Afrique : quels enjeux pour l’amélioration des offres de services financiers?

Ce webinaire s’inscrit dans le cadre du lancement d’une initiative visant à permettre à Digital Frontiers Institute (DFI) d’interagir plus régulièrement avec sa communauté francophone. Ce fut l’occasion pour les trois panélistes invités d’éclairer l’audience sur les différences entre banques digitales et néo banques ainsi que de mieux comprendre les spécificités de leurs approches commerciales.…

Upcoming webinar: The Journey Towards Open APIs: Insights from work with five DFS providers

This webinar will share CGAP's takeaways from its experience working with five DFS providers to open APIs over the last three years. It will include insights on the nature of the opportunity, how to get started on this journey, and some of the challenges that will need to be overcome. The webinar will feature Senior…

LISTEN NOW: Digital Upskilling for Financial Health and Meaningful Engagement

By driving significant gains in financial inclusion in recent years we have opened up access, but access alone isn’t enough. Emerging new evidence shines a spotlight on the potential benefits from accessible upskilling to drive more meaningful engagement of financial services and digital platforms across the underserved segments that fuel the economic engines of less-developed…

LISTEN NOW: Agricultural Insurance: How can Digitisation Lead to Scale?

Bundling and partnership-based approaches have enabled agricultural insurance services to grow. This has improved smallholder farmers’ climate resilience and provided them with a safety net against crop losses. However, poor weather data availability, inadequate government support and distribution difficulties remain barriers to scale. This webinar, run in partnership with GSMA, explored how mobile technology and…

LISTEN NOW: Interoperability and its Role in Financial Inclusion

This webinar looked fundamentals of interoperability and approaches within Africa with a special focus on Mozambique and Malawi. Panelists for the webinar were Gertrude Kadumbo, Chief Executive Officer at National Switch Limited, Malawi and Joao Gasper, experienced DFS Consultant and Founder of PayTek.  Interoperability is the ability for different systems to connect with one another. In…

LISTEN NOW: Delivering the Last Mile: A Payments Perspective on the Challenges of Delivering Humanitarian Aid

Humanitarian aid has increasingly moved from cash to digital over the last decade, but the vast majority of assistance still remains in-kind or commodity transfers, rather than unconditional cash. The reasons behind this are vast, but primarily stem from the challenges of delivering to the last mile. Coming from a payments perspective, the fundamentals of…

LISTEN NOW: Providing Financial Services to Refugees under COVID-19

In this webinar three financial service providers (FSPs) that serve refugees discuss solutions to some of the problems created by the COVID-19 crisis and how they have adapted their operations. Although focused on Uganda, there are many lessons which can be adapted to other locations. DFI partnered with PHB Development and Opportunity International on the…

LISTEN NOW: The Mukuru Journey – from Humble Beginnings to a Major African FinTech Player

The webinar led by Sandy Rheeder, Chief Information Officer, takes you on Mukuru’s digital journey from a simple online offering of petrol coupons from the UK to Zimbabwe in the late 2000’s, to a remittances company today which operates across SADC and the sub-continent, offering customers multiple channels on which to access remittance and other…

LISTEN NOW: Partnering During Crisis

This webinar discussed findings from the recent GSMA Mobile for Humanitarian Innovation report, Partnering During Crisis, on how mobile network operators (MNOs) and humanitarian organisations can partner for impactful delivery of aid and services, and share perspectives. Guest Speakers shared their lessons on how partnerships with humanitarian organisations can be designed for success, including during…

LISTEN NOW: How is Digital Technology Affecting Identification?

In this webinar, Emrys Schoemaker discusses some of the trends in digital identification, drawing from research conducted in national ID schemes, identification for refugees and approaches that map identity ecosystems.     Caribou Digital’s research has resulted in the development of a holistic approach that looks beyond just the ID itself but to the wider…

LISTEN NOW: Exploring the Impact of COVID-19 on Livelihoods in Africa Part 3 – The Effect on Digitisation in the Insurance Sector

The COVID-19 pandemic has amplified the importance of the insurance sectors’ role in development, and in the economic resilience of businesses and individuals. As of April 9, a third of the global population was in lockdown to slow the spread of the virus. Lockdown restrictions across the world have led to insurers across the continent…

LISTEN NOW: What may Change Post COVID-19? Exploration Using a Scenario Lens.

David Porteous has led many scenario exercises over the years which seek to identify different possible outcomes as the basis for building robust strategies. As the Covid-19 crisis has grown, he has become involved with BFA clients in various countries, applying scenario logic to this situation. In this webinar, he shares some emerging general insights,…

LISTEN NOW: Bias, Blind Spots and Bad Identity Systems – Why the Digital Identity Industry Needs Diversity

This webinar led by Emma Lindley, co-founder of Women in Identity and Chief Commercial Officer for Truststamp, explored biases and ideas for bringing diversity to the digital identity industry. As humans we all have bias and there are different types of bias such as observer bias – where we see what we expect to see,…

LISTEN NOW: DFS Capacity Building and COVID19 – Is online the answer?

In this webinar, our panelists discuss the impact of COVID19 on capacity building and the role of online learning in mitigating the effects of the pandemic. Panelists were: Lutz Ziob, Founder & CEO of Ziob Consulting; Esselina Macome, CEO of FSD Mozambique and Professor at Eduardo Mondlane University; Thom Sinclair, CEO of Gateway Academy; and…

LISTEN NOW: Exploring the Impact of COVID-19 on Livelihoods in Africa: Part 2 – The Effect on Financial Health

This webinar, the first of a 2-part series looking at the impact of COVID-19, was focused on its effect on financial health. The webinar was moderated by Cenfri technical director and insight2impact programme lead Hennie Bester and featured the following panelists: Elisabeth Rhyne, Former Managing Director, Centre for Financial Inclusion, Amolo Ng’weno, CEO of BFA…

LISTEN NOW: Can we Please Try to be a Little More Creative with the User Interface on Personal Finance Apps?

In this webinar Ignacio Mas asks us to raise our ambition levels when it comes to user interfaces. User interfaces for banking apps tend to be extremely boring; essentially a digital version of the old paper forms. If you could print off the user interface screens, you’d get the old paper forms. What could more…

LISTEN NOW: Exploring the Impact of COVID-19 on Livelihoods in Africa: Part 1 – The Effect on Remittances

This webinar, the first of a 3-part series looking at the impact of COVID-19, was focused on the impact on remittances in Africa and potential responses from governments, development partners and the private sector, and globally to understand how fast countries typically take to recover after a crisis or disaster. The webinar was moderated by…

LISTEN NOW: Navigating the Shift to Digital Humanitarian Assistance: Lessons from the International Rescue Committee’s Experience

This webinar, featuring Belinda Baah and Zoe Hamilton from the GSMA’s Mobile for Humanitarian Programme and Elizabeth Tromans from International Rescue Committee, discusses IRC’s experience with shifting to digital humanitarian assistance. There are benefits for both the humanitarian organisation and the client by using digital humanitarian assistance. For the organisation it offers scalability, security, speed,…

LISTEN NOW: Developments within the African Mobile Money Market, Focusing on Malawi

A case study on Malawi features as part of DFI’s Leading Digital Money Markets course, but over the last four years significant changes and successes have been achieved. This webinar, featuring Chikhu Mphatso, General Manager of TMN Mpamba, gives an overview of the developments and ecosystem.   Changes that have occurred in Malawi since the…

LISTEN NOW: Sports Betting and its Relationship with Digital Credit

Gambling has been around for centuries, from black jack to poker, through to the roulette wheel and one-armed bandit. It is nothing new in many parts of the world, but the history of gambling is much less documented in East Africa, but now it is familiar past time for many. Sports betting used to be…

LISTEN NOW: Emerging market insurtechs, the future of insurance?

This webinar looks at the emergence and development of insurtechs and their impact. They have been hailed as disruptors in the insurance market and are attracting billions of dollars in venture capital globally. Pieter Frederik Janse van Vuuren discusses the work of Cenfri to update their  Insurtech Tracker . The tracker is a downloadable database with…

LISTEN NOW: Inclusive Fintech: What we learned from 400 early-stage companies

The Inclusive Fintech 50 initiative, funded by MetLife Foundation and Visa, with support from Accion and IFC, aims to make early-stage fintechs more visible to investors and others who can help them scale and reach more underserved people. Launched earlier this year and implemented by MIX, the competition attracted eligible applications from 400 early-stage fintechs…

A ECOUTER MAINTENANT: Bâtir des économies digitales inclusives : Opportunités et défis pour l’inclusion financière dans la zone UEMOA

L’importance de l’accès aux services financiers a été mise en avant lors de la définition des Objectifs du Millénaire pour le Développement (OMD) en 2000, comme un élément clé en matière de développement humain, notamment de lutte contre la pauvreté. Elle a été réaffirmée en 2015, à travers les Objectifs du Développement Durable (ODD). Les…

LISTEN NOW: Financial lives of the poor and their coping strategies

In this webinar, Ignacio Mas discusses his views about the financial lives or the poor and their coping strategies. He starts by reminding us that people are not poor because they made bad decisions, but because of circumstances. We should not be making judgements about the strategies implemented and decisions made, nor should we assume…

LISTEN NOW: Exploring appropriate uses of digital ID and the Good ID movement

This webinar, presented by Thea Anderson and Subhashish Bhandra from Omidyar Network, focuses on the “Good ID.” Good ID is Omidyar’s normative framing for any digital identity system that prioritizes individual empowerment while ensuring adequate safeguards. Specifically, Good ID is inclusive, offers significant personal value, and empowers individuals with privacy, security, and control. Good ID…

A ECOUTER MAINTENANT: Bitcoin, cryptomonnaies et finance digitale: mythes et réalités

Les cryptomonnaies, en particulier Libra et Bitcoin, sont parmi les sujets les plus débattus dans notre communautés. Certains sont enthousiastes quant aux changements que cela pourrait apporter, d’autres sont sceptiques quant à l’impact que cela aura sur l’inclusion financière et d’autres préoccupés par la réglementation et la confidentialité des données. Dans ce webinaire d’une heure,…

LISTEN NOW: Financial Education: Bridging the Literacy Gap and Empowering to Financial Inclusion

This webinar explores the importance of financial education in helping people more from living day-to-day towards being able to budget, plan, save (emergencies and long-term) and invest. To change behaviour we need to increase people’s skills, knowledge and confidence/empowerment so they have more control and choice of their financial decisions, options, product choice and recourse…

LISTEN NOW: The Digital Lives of Refugees: How displaced populations use mobile phones and what gets in the way?

This webinar discusses research by GSMA with UNHCR which explores the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organisations and mobile network operators.  This research explores the ways in which mobile technology can improve access to financial services, utilities (notably energy) and identity services, as well as…

LISTEN NOW: Libra – what’s behind the hype?

Libra…… everyone in our community is talking about it. Some enthusiastic for the changes it could bring, others sceptical about how it will impact on financial inclusion, and others concerned about regulation and data privacy. In our exclusive webinar, DFI’s three founders, Gavin Krugel, David Porteous and Ignacio Mas discuss what we know about Libra…

LISTEN NOW: The Financial Journey of Refugees: A Gender Approach

The webinar looked at how gender analysis enhances our understanding of the financial journey of people on the move, and the ways gender analysis allows a greater understanding of the barriers and vulnerabilities people face, but also on their coping strategies. It is based on research by Roxani Krystalli and Kim Wilson. More information on…

LISTEN NOW: The FinTech Stack

In this exclusive webinar, Ignacio Mas, Co-Founder and Executive Director of Digital Frontiers Institute (DFI),  shared his FinTech Stack model, based on a briefing paper he wrote for the Catalyst Fund: Mapping the DFS Ecosystem with a FinTech Stack. The notion of the “stack” is about decomposing what are the collection of service elements and capabilities that need…

LISTEN NOW: Is mobile money the future of cash and voucher assistance (CVA)?

Billions of dollars in humanitarian cash and voucher assistance (CVA) programmes are currently delivered annually, and the humanitarian sector predicts this rapid growth will continue. Much of this assistance is delivered through digital channels, such as mobile money. Mobile money is one of the most prolific financial systems in developing countries and is, where available, the most viable option…

LISTEN NOW: The rise of digital superplatforms

Presented by David Porteous, this webinar tells the story of the rise of digital superplatforms and discusses its impact on the digital finance ecosystem and financial inclusion. The webinar begins outlining this white paper on Inclusive Digital Ecosystems of the Future. The White Paper, Inclusive Digital Ecosystems of the Future, identified new types of technology that…

LISTEN NOW: Update on DFS Landscape in Jordan and Bangladesh

Chaired by DFI’s CEO, Gavin Krugel, this webinar visits two countries featured in DFI courses, Jordan and Bangladesh, and update on progress made. Chris Statham presented on the DFS Landscape of Jordan and MD Rashed on financial inclusion and OTC payments in Bangladesh. Both Chris and Rashed are in DFI’s first batch of CDFP graduates.…

LISTEN NOW: Smart Banknotes and the Future of Money

Must we pit digital money against hard cash? Must we swear our loyalty to one or the other? What if a banknote could function as a digital prepaid card, which allows you to add money using your mobile phone? And what if it could also be accepted at the corner shop in the same way…

Announcing the first half of our 2019 webinar schedule

Our expert-led webinars have been a hit with the digital finance community over the last year and we’re extremely proud to announce all the exciting webinars we have lined up for the first half of 2019. We’ve already had our first webinar for the year, where our co-founder and executive director Ignacio Mas discussed smart…

LISTEN NOW: Digital Finance Evidence Gap Map

This webinar, led by Partnership for Finance in a Digital Africa (FiDA), focused on the Evidence Gap Map (EGM). The EGM is a matrix of 14 digital finance product categories, 28 design and delivery categories and 10 outcome categories contains 55 impact studies. The webinar gives a live demonstration of the EGM and how to use…

LISTEN NOW: The Promise of Satellite Imagery in Financial Services

This webinar looks at how satellite imagery can be used to provide information that financial service providers can use in credit scoring models to assess a farmers’ creditworthiness. The webinar was moderated by Maha Khan, from the FiDA Partnership, and featured the following speakers: David Tavener from Caribou Space, Eli Pollak from Apollo Agriculture, and…

LISTEN NOW: Establishing Digital Finance as a Profession.

This webinar, led by Juliet Monroe, Director of Financial Systems, FSDA and Gavin Krugel, DFI, discusses the Fintech Talent Africa Report produced by DFI in 2017. The webinar discusses the human capital in Africa, the mood of talent, what they cost and what’s important to them, and a general landscape view. It also highlights the…

LISTEN NOW: Promoting Meaningful Financial Inclusion in a Digital World

This webinar was led by Partnership for Finance in a Digital Africa (FiDA), hosted by Caribou Digital, and features insights from Annabel Schiff Maha Khan, Niamh Barry and Abi Birrell. The webinar outlines the recently completed work, where FiDA channelled the industry’s insights into 16 broad learning themes. Each of the 16 cover specific questions…