COVID-19 | Official online Resource and News Portal. For more information, visit

Mitigating the Impact of COVID-19 on Gains in Financial Inclusion: Early Lessons from Regulators and Policymakers

The full impact of this global crisis on countries, businesses and households is still unfolding, as many countries continue their fight to control the spread of the virus. Even though the pandemic is not over, pausing to take stock of emerging lessons and policy priorities will improve our preparedness for future crises as well as position the network to fully harness emerging opportunities.

This report by the AFI takes a holistic look at the lessons learnt so far, in responding to COVID-19 and its fallouts for financial inclusion, the economies and people.

AFI is the world’s leading organisation on financial inclusion policy and regulation. A member-owned network, we promote and develop evidence-based policy solutions that improve the loves of the poor through the power of financial inclusion.