This paper reviews the emerging evidence on social and gender norms and financial inclusion. Norms are increasingly recognized as a key constraint to women’s financial inclusion — one that may help explain the persistent gender gaps in a bank account and, in some regions, mobile money ownership, as well as the fact that progress toward gender equality is slowing globally. It is time to move away from gender-blind or gender-aware approaches to financial services toward a gender-transformative approach that explicitly creates gender-equal financial systems by embedding pathways for engagement on equal terms.
- Customer and uses of digital payments
- Regulation of DFS
- Technology and operational enablers
- Webinars and Podcasts