What does it take to survive a crisis? Resourcefulness, adaptability, perseverance; the adjectives are plenty, but none can rival experience, which stands above the rest. Thankfully, crises are rare, but that comes with a downside—when faced with crisis, few people have prior crisis experience to draw upon. For that, there is an alternative: learn from the experience of others.
In this report titled Weathering the Storm II, the Center for Financial Inclusion brings together the experience of sixteen different institutions that dealt with crisis and makes it available to all.