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How to Empower Small Businesses to go Digital and Rebuild

As the recovery from COVID-19 begins, financial inclusion has never been more urgent. Low-income people around the world have lost their jobs or businesses, and the World Bank projects that the pandemic will push 100 million people into extreme poverty. Vulnerable populations direly need financial tools like savings, credit, and insurance to rebuild their livelihoods and build resilience to the challenges of today and those to come.

Accion has uncovered six key strategies that financial inclusion-focused institutions need to keep in mind as they progress down the path of digital transformation. This paper unpacks each strategy through real examples of our implementation experiences across FSP partners.

Our vision is to build a financially inclusive world with access to economic opportunity for all. Our mission is to give people the financial tools they need to improve their lives. Accion has proven time and time again that financial services can be made available; that individual lives and the prosperity of communities can be significantly enhanced; and that this can be done at scale and sustainably. Our work helps people, small businesses, and communities grow and thrive. We challenge and engage the industry, its leaders, and its regulators to achieve a financially inclusive world.