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Commercially Sustainable Roles for Mobile Operators in Digital ID Ecosystems

This research by the GSMA Digital Identity programme has revealed that when a digital ID ecosystem has been built properly and supported by the public and private sector, ID verification during customer on-boarding can provide commercial benefits and opportunities for MNOs. It may also help governments meet public policy objectives and open access to life-enhancing services for previously underserved customers.

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.