COVID-19 | Official online Resource and News Portal. For more information, visit

Digital Extension Services Improve Farmer Productivity in Uganda

In the West Nile region in Uganda, one agriculture extension worker serves 2,000 farmers, demonstrating the key role of technology in enabling access to the much needed extension and agronomic services. An inception study undertaken by UNCDF showed that the lack of access to quality extension services, is one of the main constraints in the agriculture sector and is causing the productivity in the region to slow down.

The next question was, ‘can digital technologies like call centre technology act as a catalyst in unlocking these market constraints with the sole aim of creating the desired impact among the last mile?’

This case study by the UNCDF answers this question.

The UN Capital Development Fund makes public and private finance work for the poor in the world’s 47 least developed countries (LDCs). With its capital mandate and instruments, UNCDF offers “last mile” finance models that unlock public and private resources, especially at the domestic level, to reduce poverty and support local economic development.