The COVID-19 pandemic is the latest in a series of crises that microfinance institutions (MFIs) around the world have faced in recent decades. This crisis response roadmap is designed to help MFIs navigate the COVID-19 health pandemic and its economic impact, and to provide guidance on recommended practices that are relevant today and for future crises.
- Customer and uses of digital payments
- Regulation of DFS
- Technology and operational enablers
- Webinars and Podcasts