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Mobile Money-Enabled Remittances are a Lifeline for Families of Migrant Workers

In 2019, migrants across the globe sent over US$548 billion in remittances to their families in low and middle-income countries. Surpassing aid, and in almost all cases, Foreign Direct Investment, one half of these annual flows reach rural areas where they provide important support to household livelihoods.

In this case study, mobile money provider Valyou trialed and expanded an app-based international remittance service tailored to migrant workers from Pakistan and Bangladesh in Malaysia.


The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.