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The Potential of Digital Platforms as Distributors and Enablers of Financial Services in Africa

The past decade has seen the emergence of digital platforms, which connect buyers and sellers of goods and services and allow them to seamlessly transact with one another online. The platform economy is expected to grow to USD405 billion by 2030, with most of this growth coming from emerging markets.

In this series, CENFRI is conducting further thematic research on African digital platforms to better understand the needs of platform workers. This will enable us to understand whether, and which, financial services are an appropriate mechanism for workers to improve their resilience and welfare and will enable providers to design products that meet their workers’ needs.

Cenfri is an independent, not-for-profit think-tank. As recognised thought leaders on matters relating to financial-sector development in emerging markets, we generate deep insights and solve complex development problems.