The Global State of Small Business Report, based on the Future of Business Survey, is an ongoing research collaboration by Facebook, the Organisation for Economic Co-operation and Development (OECD), and the World Bank to survey small and medium-sized businesses around the world over a six-month period in the context of COVID-19. The aim of these 2020 surveys, together with the associated reports and updates, is to provide a window into SMBs’ experiences amid COVID-19. As we measure the pandemic’s effects on business closures, revenue, employment, and finances, we also gain insight into SMBs’ needs and challenges.
- Customer and uses of digital payments
- Regulation of DFS
- Technology and operational enablers
- Webinars and Podcasts