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Clients Deserve to Know: Using Radio to Educate and Empower Consumers in Africa

Everyone has a role to play to improve financial consumer protection, including clients. This report explores lessons learned from three CFI initiatives in Ghana, Benin, and Uganda to raise consumer awareness of their rights and responsibilities when accessing financial services.

Centre for Financial Inclusion
The Center for Financial Inclusion at Accion (CFI) engages and challenges the industry to better serve, protect and empower clients. We develop insights, advocate on behalf of clients and collaborate with stakeholders to achieve a comprehensive vision for financial inclusion. We are dedicated to enabling 3 billion people who are left out of – or poorly served by – the financial sector to improve their lives.

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