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Financial Inclusion Compass 2019

This is the second Compass survey. The 2018 edition started with a blank page – and was well received. The paper that came out of that survey touched on many of these issues: where does the obligation to protect clients start and end; what response is due to sector entrants that threaten incumbents and lack understanding of serving the poor; and the corollary question to their answers – where are we going, and how will we get there?

The Financial Inclusion Compass 2019 naturally expands on many of these questions – asking new ones as well – and of a larger and more diverse group of people. The thousands of scores they generated and the tens of thousands of words they wrote don’t condense easily into a simple thesis. It would be impossible that they could. But they do reveal fascinating insights into the concerns and anticipations, the forecasts and the imminent decision-points of a wide range of inclusive finance stakeholders.

Sarah Corley
Sarah is Deputy Director at DFI and is responsible for developing the DFS profession and providing opportunities for capacity building outside of our online course provision. She has over 20 years of experience within the learning and capacity development within the development and health sector, and is passionate about being a catalyst for change.

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