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Beyond KYC Utilities: Collaborative Customer Due Diligence

The private and public sectors are increasingly leveraging new technologies to deliver collaborative approaches for financial service providers (FSPs) to meet customer due diligence (CDD) requirements. These include sharing data and elements of compliance functions on a level that was previously unthinkable. By pooling resources, these collaborative approaches have the potential to lower CDD costs and increase the effectiveness of anti-money laundering and counter financing of terrorism (AML/CFT) measures. This in turn would make it more feasible for FSPs to serve low-income customers with limited financial histories or those who are members of higher crime risk groups, such as those living in or fleeing conflict.

CGAP has developed a typology to help policy makers and financial service providers evaluate different collaborative approaches of customer due diligence.

CGAP is a global partnership of more than 30 leading development organizations that works to advance the lives of poor people through financial inclusion. Using action-oriented research, we test, learn and share knowledge intended to help build inclusive and responsible financial systems that move people out of poverty, protect their economic gains and advance broader development goals. We research and experiment to achieve proof of concept and extract lessons that can be built to scale by our partners, who apply our insights in the marketplace.