In the spotlight this month is CDFP gradutate, COP Facilitator and President of the Digital Finance Practitioners Ghana – Ophelia Ama Oni. In our interview we share with you Ophelia’s CDFP journey, how it impacted her career and also about her role in leading the formation of an association for digital finance professionals in Ghana.
Ophelia has 14 years of banking experience, starting out at the branch, moved to the e-banking unit (launched VISA cards, ezwich and MTN mobile money), then spent the last 7 years as part of the team driving the financial inclusion agenda of the bank. She played a pivotal role in developing products and services to serve the financially excluded and designing financial literacy programs to empower them.
At the time of leaving the bank, deposits had grown to GHS 100 million. When the unit was setup seven years ago, a lot of people did not think banking the financially excluded was a profitable business but this proved them wrong. It took the support and collaboration of development partners to help us achieve our goals.
The CDFP certification helped Ophelia deliver in her role and also transition her career from banking into a new direction. She is now Financial Inclusion Expert for Digital Disruptions and is also President of Digital Finance Professionals in Ghana whose aim is to promote digital transformation and contribute to sustainable development in Ghana. Ophelia would like to see Ghana at the forefront of DFS in the world, despite being a small country, she believes Ghana has the right policies and the right people to make it happen.
Her advice to students: “Continue learning and be part of product innovation to ensure we design the right products for our target customers.”