Achieving fully interoperable mobile money services that fulfil the needs of customers remains a goal for both the industry and the financial inclusion community. Emerging evidence from six markets sheds light on why this is the case. As more countries consider and implement a mobile money interoperability solution, this report from GSMA builds the evidence base on lessons learned on the ground to ultimately broaden our collective understanding of the prerequisites necessary for success.
How Mobile Money is Increasingly Interoperable
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