Statistical models can help lenders in emerging markets standardize and improve their lending decisions. These models define customer scoring based on a statistical analysis of past borrowers’ characteristics instead of relying on the subjective judgments of loan officers. Evidence shows that statistical models improve the accuracy of credit decisions and make lending more cost-efficient. They also help companies make key decisions throughout the customer lifecycle.
Lenders sometimes assume that statistical credit scoring is too costly or difficult or that they do not have the kind of data needed to implement it. However, the primary input needed for this type of modelling is something many providers already possess: customers’ repayment histories. This guide from CGAP explains what types of data lenders can leverage for statistical credit scoring and the ways in which it can be used.