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Telesom ZAAD: Pushing the mobile money CVA frontier

This case study by the GSMA reveals the promise of mobile money-enabled cash and voucher assistance (CVA) programmes in Somaliland. It documents the innovative steps that ZAAD and humanitarian organisations have already taken to meet the needs of beneficiaries, and highlights the challenges mobile money providers (MMPs) and humanitarian organisations must overcome to scale further and realise the full potential of mobile money CVA.

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.

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