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Digital identity opportunities for women: Insights from Nigeria, Bangladesh and Rwanda

Drawing on in-country qualitative research, this study from the GSMA explores the specific incentives, challenges, preferences and benefits that women and girls will encounter, compared to men, when engaging with digital identity systems or services. It identifies how both men and women navigate day-to-day identity-related pain points, as well as the short- and long-term incentives that influence their decision to access and use identity documents and identity-linked services. It also highlights women’s perspectives on digital identity services, and the role that mobile technology could play to help address the identity gap.

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.

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