How can users begin to keep value digital, longer?
Customers keep value digital either with the intention of saving or for convenience. Beyond the financial inclusion returns of saving or storing money digitally, digital finance providers are eager to drive these behaviors for the return-on-investment from increased transactions taking place within the ecosystem as well as from financial intermediation on the back-end. With infrequent, sporadic use common across many digital finance networks, driving value to be kept digital is high on the digital finance agenda. This snapshot looks at the challenges of encouraging clients to store or save money digitally and what digital finance providers can do to incentivise users to keep value digital longer.
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