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How do advances in digital finance interact with dynamics of exclusion?

Worldwide, 2 billion people lack access to formal financial services. The financial inclusion agenda is committed to including this population within the formal financial system. In an ideal world, the digital finance community could design and deploy products, services, programs, and policies specifically designed to serve the excluded—to connect the unconnected, bank the unbanked, empower the unempowered, etc.

In practice, however, the digital finance community seldom achieves such narrow tailoring. Instead, systems are understood, adopted, and used across broad populations, usually with differing degrees of success. Several factors, such as age, literacy, gender, geography, and language—often in “intersectional” combinations—shape the nature of the adoption, use, and impact of digital finance.

In this snapshot  some of the persistent issues surrounding exclusion are discussed, as well as how we measure exclusion, in digital finance research.

FiDA Partnership
The Mastercard Foundation Partnership for Finance in a Digital Africa (the “Partnership”) is an initiative of the Foundation’s Financial Inclusion Program. The Partnership catalyzes knowledge and insights to promote meaningful financial inclusion in an increasingly digital world. Led and hosted by Caribou Digital, the Partnership works closely with leading organizations and companies across the digital finance space. By aggregating and synthesizing knowledge, conducting research to address key gaps, and identifying implications for the diverse actors working in the space, the Partnership strives to inform decisions with facts, and to accelerate meaningful financial inclusion for people across sub-Saharan Africa.

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