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Interoperability in East Africa: Dispatches from the Home of Mobile Money

The presenation shows that success of interoperability depends on finding the right balance between governance, business and technology arrangements for participants.

CGAP is a global partnership of more than 30 leading development organizations that works to advance the lives of poor people through financial inclusion. Using action-oriented research, we test, learn and share knowledge intended to help build inclusive and responsible financial systems that move people out of poverty, protect their economic gains and advance broader development goals. We research and experiment to achieve proof of concept and extract lessons that can be built to scale by our partners, who apply our insights in the marketplace.