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Artificial Intelligence: Practical Superpowers – The Case for AI in Financial Services in Africa

Artificial Intelligence (AI) offers big potential for gathering and using customer data and provide new or more appropriate financial services. Advances in AI and also the spread of the mobile phone means that there is a case for financial services providers to use this technology. This report looks at the potential benefits to businesses in an African context, and how it can lower costs, increase revenue, offer more customer-centric services and increase financial inclusion.

The report identifies use cases, examples of machine learning and a readiness framework for MSMEs and Pay As You Go sectors. Download the report here.

 

Sarah Corley
Sarah is Deputy Director at DFI and is responsible for developing the DFS profession and providing opportunities for capacity building outside of our online course provision. She has over 20 years of experience within the learning and capacity development within the development and health sector, and is passionate about being a catalyst for change.

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