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MicroSave Agent Network Accelerator: India Second Wave

The research focuses on operational determinants of success in agent network management in India and builds upon the findings from the first wave, which MicroSave completed in 2015. The report describes the agency banking structure in the country and key performance metrics, such as agent viability, agent network structure, the quality of provider support, and providers’ compliance and risk. The Helix Institute of Digital Finance manages the ANA project.

Microsave Consulting
MicroSave Consulting (MSC) is a boutique consulting firm that has, for 20 years, pushed the world towards meaningful financial, social, and economic inclusion. With 11 offices around the globe, about 190 staff of different nationalities and varied expertise, we are proud to be working in over 50 developing countries. We partner with participants in financial services ecosystems to achieve sustainable performance improvements and unlock enduring value. Our clients include governments, donors, private sector corporations, and local businesses. We can help you seize the digital opportunity, address the mass market, and future-proof your operations.

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