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Electronic Transfers in Humanitarian Assistance and Uptake of Financial Services

This report from The Cash Learning Partnership explores case studies on humanitarian electronic transfer (‘e-transfer’) projects in Ethiopia, Zimbabwe and Bangladesh. The projects delivered cash transfers via mobile money. Each case study examines the extent to which recipients used digital financial services (e.g. money transfers, savings, credit, purchases) through mobile money; the factors that affected recipients’ uptake of these financial services; and considerations for future humanitarian programmes aiming to increase the use of digital financial services among recipients.

Cash Learning Partnership
The Cash Learning Partnership (CaLP) is a global partnership of humanitarian actors engaged in policy, practice and research within Cash and Voucher Assistance (CVA). CaLP currently has over 80 members who collectively deliver the vast majority of Cash and Voucher Assistance in humanitarian contexts worldwide. Our members include UN agencies, Red Cross Red Crescent Movement, local and international NGOs, donors and private sector organisations. Our Board, Technical Advisory Group and Global Advocacy Cash Network are all drawn from our membership. CaLP does not deliver Cash and Voucher Assistance directly. CaLP is based on learning, knowledge sharing, networking, policy and coordination around the appropriate and timely use of CVA in humanitarian response.

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