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Going Cashless at the Point of Sale: Hits and Misses in Developed Countries

This paper by Ignacio Mas reviews some of the bigger failures and some of the more promising experiences in the use of smartcards and mobile phones as payment platforms in developed countries. We selected just a few examples – from dozens of possibilities – and did not delve into much detail on any given scheme. Beyond telling the stories of these ventures, our objective is to extract some lessons behind the failures and the successes.

Ignacio Mas
Ignacio Mas is a Senior Fellow at CEME at the Fletcher School. He has been deputy director at the Bill & Melinda Gates Foundation, has held senior telecoms jobs at Vodafone and Intel, and has been adjunct professor at the Business School at the University of Chicago. He holds a SB degree from MIT and a PhD from Harvard.

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